Privacy Policy

Last updated: November 17, 2025

Emeline operates this store and website, including all related content, features, tools, products, and services (the "Services") to provide you with a curated shopping experience. Our Services are powered by Shopify, which enables us to provide the Services to you. This Privacy Policy explains how we collect, use, and disclose your personal information when you visit, use, or make a purchase through the Services, or otherwise communicate with us. In case of any conflict between this Privacy Policy and our Terms of Service, this Privacy Policy governs the collection, processing, and disclosure of your personal information.

By using our Services, you acknowledge that you have read this Privacy Policy and understand how your personal information is collected, used, and disclosed.

Personal Information We Collect
When we refer to “personal information,” we mean information that identifies or can reasonably be linked to you. Personal information does not include information that has been anonymized or de-identified. Depending on how you interact with our Services, we may collect personal information such as your name, contact details, billing and shipping addresses, phone number, email, financial information (including payment details), account information, transaction history, communications with us, device and usage information, and inferences drawn from any of this data.

We may collect this information directly from you, automatically through the Services using cookies and similar technologies, from our service providers, or from partners or other third parties.

How We Use Your Personal Information
We use your personal information to provide, tailor, and improve the Services. This includes processing your payments, fulfilling orders, arranging shipping, handling returns or exchanges, remembering your preferences, and creating a personalized shopping experience, such as recommending products based on your activity. Your information may also be used for marketing and advertising, including emails, texts, postal mail, and online ads related to your activity or purchases.

Additionally, we use personal information for security and fraud prevention, to authenticate your account, detect suspicious activity, and protect public safety. We may communicate with you regarding customer support, account updates, or other services. We may also process your information to comply with legal obligations or respond to valid legal requests, including law enforcement inquiries.

How We Share Your Personal Information
In certain situations, we may share personal information with third parties. This may include Shopify, vendors, and service providers who perform functions on our behalf such as IT management, payment processing, data analytics, customer support, cloud storage, fulfillment, and shipping. We may share information with marketing partners, affiliates, or within our corporate group. Your information may also be disclosed in connection with legal obligations, business transactions, or to enforce our terms and policies.

Relationship with Shopify
The Services are hosted by Shopify, which collects and processes personal information to provide and improve the Services. Information may be transferred to or processed in countries outside your residence, including countries with different data protection laws. You may learn more about your rights related to Shopify’s processing of your data via their Privacy Portal.

Third-Party Websites and Links
Our Services may include links to third-party websites. We are not responsible for the privacy or security practices of such sites, nor the accuracy or reliability of their content. Information you provide on public or semi-public platforms may be viewable by others without limitation.

Children’s Data
The Services are not intended for children under the age of majority. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided personal information, please contact us to request deletion.

Security and Retention
While we implement reasonable measures to protect your information, no system is completely secure. Information transmitted to us may not be fully secure, and you should avoid using unsecure channels for sensitive data. We retain personal information only as long as necessary to provide Services, comply with legal obligations, resolve disputes, or enforce agreements.

Your Rights
Depending on where you live, you may have rights regarding your personal information, including the right to access, delete, correct, or receive a copy of your data. You may also manage communication preferences and opt out of promotional emails. In the UK and EEA, additional rights may include objection to processing, restriction of processing, or withdrawal of consent. We will not discriminate against you for exercising these rights, but we may require verification of identity or authorization of agents acting on your behalf.

Complaints
If you have concerns about how we process your personal information, you may contact us at kontakt@emeline.no. For residents in the EEA, you may also contact your local data protection authority.

International Transfers
Your personal information may be stored, processed, or transferred internationally. Transfers outside the EEA or UK rely on recognized mechanisms such as Standard Contractual Clauses or other legal protections.

Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in practices, operational, legal, or regulatory requirements. Updates will be posted on this website with an updated “Last updated” date.

Contact
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:

Emeline AS
Org. No.: 936 560 059
Stensgata 34, 0358 Oslo, Norway
kontakt@emeline.no

For the purposes of applicable data protection laws, Emeline is the data controller of your personal information.