FAQ

Have a question? You’re in the right place. Here, you’ll find answers about our products, shipping, returns, and more. Can’t find what you’re looking for? Reach out to us – we’re happy to help.

Where can I buy your products?
Our products are exclusively available on Emeline.no

Where is Emeline based?
We are based in Oslo, Norway.

How long does delivery take?
Shipping within Norway usually takes 2–7 business days.

Can I return products?
Yes, you can return products within 14 days of receipt. All returns must be registered by sending an email to kontakt@emeline.no. Please note that returns are not free – a 50 NOK fee will be deducted from your refund. Products must be unused and in their original packaging.

How can I contact you?
You can reach us via email at kontakt@emeline.no or through the contact form on our website.

Will you be launching more products?
Yes – absolutely! New essentials are in the works and will be released soon. Make sure to subscribe to our newsletter to stay updated.